Great Service

I was unsuccessfully shopping for a pair of wool trousers for the holidays over the weekend.

Near to Christmas last year I ordered a pair of black watch tartan trousers from Orvis. Between the time I put them in my basket and checked out my size was no longer available. I grumbled about it for a few days then forgot about it. My memory is hazy, but it probably wasn't a bing bang boom order. I may have stewed about it over night, so I have only myself to blame.

Yesterday morning I was awoken by a telephone call. Hardly a propitious way to begin a day, but this one was surprising. It was a nice lady from Orvis. She reminded me of last year's failed order but phoned to tell me they would be back in stock on October 3rd. "Would I wish to reserve a pair at last years price with free shipping?" Do geese have webbed feet?

Additionally, if I cared to add to my order within the next week, shipping would also be free.

I obviously don't have the pants yet, so I can neither praise or damn them, but I do have a higher regard for Orvis's customer service today than I had yesterday. And yes, I did add to my order.

About once a week a peek at this sweater from What Price Glory, a military surplus supplier in California. I love the looks of this RAF/ Submariner sweater. The thought of a 100% wool turtleneck around my throat gives me the weebies.



Instead I popped for this cotton version from Orvis, admittedly it has neither the authenticity nor the cool factor, but I since I'll not be sailing in it, cotton will do just fine.

Toad